My Blog - Simply Done Right

Who We Are

Blue Heron Construction, Inc. was formed in 2007. Billy Abato has since become an operating partner and owner of Blue Heron Construction, Inc. Having completed both his Bachelor’s and Master’s of Business Administration, Billy is a dual graduate of James Madison University. He has been in the field for 20 years working as a lead carpenter, estimator, and project manager. His expert knowledge of the insurance process is tremendously helpful in getting customers from an adjustor estimate through to the final payment when an insurance claim has been filed.

Billy Abato

“The job starts and finishes with customer service.” – Billy Abato

What We Do

We are a full-service residential remodeling contractor providing quality service to Richmond and the surrounding area. If you are considering a new room addition, porch, deck or any other interior renovation then you have come to the right place.

Sherman Road Remodel

Our mission is to provide the highest quality service at a fair price. We are committed to working diligently with you to bring your ideas to reality. We are dedicated to serving our customer’s needs, and our goal is 100% customer satisfaction. We strive to bring you the best in quality service.

Ferrell remodel before

Rebuilt Bay Window

How We Do It

Here is how our pre-construction process works: A call comes in from the adjustor, agent or customer.
•Answer the call whenever possible or return the call in a timely manner to discuss the particulars of the job. This discussion is with one of the owners not an administrative person. We inquire as to the type of damage, extent and status of the claim. (i.e.; Has the insurance company been out? Have they completed the estimate? Would the adjustor rather we provide the estimate? Would the homeowner like a competing estimate to the adjustors?)
•Schedule an inspection as quickly as possible. (Return calls within 2 hours and schedule inspections within 2 days)
•Meet the homeowner at the job site to discuss the scope of work. (What needs to be done and what would they like to be done.)

The Brown’s fire damaged house before construction.

The Brown’s house after restoration.

•Provide an estimate within 2 days for most jobs. Extremely large or complicated jobs that require research for expensive or special order material prices may take longer.
•Work with the insurance company to get an agreed upon estimate that properly covers the work necessary to restore the home to pre loss conditions.
•Once the estimate is approved by the insurance company we create another estimate with any changes or additions requested by the homeowner that includes specific selections for items used during construction.
•Sign a contract based on this estimate to begin work.
•Work is scheduled and the actual rebuilding process begins.

In some instances, after major damage has been done some homeowners decide to sell the property.

Renovated Kitchen

Renovated Bathroom

Blue Heron Construction, Inc.

We are a full-service residential remodeling contractor providing quality service to Richmond and the surrounding area. If you are considering a new room addition, porch, deck or any other interior renovation then you have come to the right place.

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